Data in Utilities

Solving challenges with data for energy and water utility businesses

Electricity, gas and water businesses are under pressure to transform and achieve their digitalisation and decarbonisation goals. Both cloud technologies and data play a huge part in their success and gaining competitive advantage.

Towards The Smart Utility Provider

Key Issues

Legacy systems, monolithic and inflexible technology platforms, and outdated mechanisms for data capture are typical for most utilities businesses.

The transition to cloud computing has also proven a challenge due to investment cycles, risk appetite, and skills shortages.

The result: an inability to leverage data to proactively maintain assets, an unacceptable admin burden on field operatives, and spiralling IT costs.


Overcoming these challenges requires a commitment to migrating workloads to the cloud, re-building platforms and applications to take advantage of mobile device capabilities and intelligent data capture; and leveraging cloud-native data integration services to manage data and generate insights across asset data, geospatial data, customer data, core platforms, and third-party systems.

Supported by a sourcing strategy to leverage modern technologies and approaches through partners, while building internal capacity and developing skills, will yield more sustainable results.


A smart utilities company can remove the admin burden from staff, proactively monitor and maintain key assets, meet compliance and regulatory demands, and provide customers with the intelligent digital services they need.

The Pivotl team has experience of helping utilities companies turn data and cloud technologies into their most powerful advantage. Get in touch to find out how we can help your business become a smart utility provider.

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